An outstanding referral service
for the South West

“Thanks to the excellent and dedicated care that Highcroft provided our beloved puppy, Herc. All aspects of his treatment were explained and we were kept in the loop at all times. Highcroft were happy to answer our questions no matter the time of day or night. We cannot recommend them highly enough and again wish to thank everyone who helped Herc to come home.”

Herc's owners

Highcroft's Emergency and Critical Care Referral Service is led by Helen Wilson BVSc(Hons) MVetMed DipACVECC DipECVECC MRCVS. Helen is an American, European and RCVS specialist with many years of experience dealing with critical cases.

The emergency and critical care team

Emergency and critical care fees

Emergency and critical care is the assessment, stabilisation, investigation and management of patients presenting as emergencies and requiring intensive care to overcome their disease processes.

We will accept a wide range of emergency and critical cases as referrals and our services include:

Haematologic disease

  • Anaemia
  • Thrombocytopenia

Respiratory disease

  • Dyspnoea
  • Aspiration pneumonia
  • Submersion injury

Cardiovascular disease

  • Collapse
  • Shock
  • Sepsis
  • GDV
  • Pericardial effusion
  • Dysrhythmias
  • Congestive heart failure


  • Lipid rescue therapy

We have a dedicated and fully equipped Intensive Care Unit to provide constant monitoring for critically ill cats and dogs.

Refer a case